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✉️rajadiglobal@gmail.com
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Rajadi Global Private Limited

CIN: U32909UP2025PTC227269 | PAN: AAOCR7943N

© 2026 Meri Jameen. All rights reserved. Powered by Rajadi Global Private Limited

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    Refund & Cancellation Policy

    This policy outlines the terms and conditions for refunds and cancellations for payments made on मेरी जमीन platform operated by Rajadi Global Private Limited.

    Last Updated: May 7, 2026

    Effective Date: November 21, 2025

    Current Version

    Important Notice

    मेरी जमीन is a digital service platform providing access to property owner contact information.

    • •Once contact information is successfully delivered, the service is considered fulfilled
    • •Refunds are only applicable in specific circumstances outlined below
    • •All payments include 18% GST as per Indian tax regulations
    • •Payment gateway charges are non-refundable in case of customer-initiated refunds

    Services Covered by This Policy

    Contact Information Access

    Payment to access property owner's contact details including:

    • • Owner's name
    • • Email address
    • • Phone number
    • • 30 days access validity

    Standard Price: ₹50 + GST (Total: ₹59)

    Document Access (Future)

    Payment to access property documents:

    • • Property legal documents
    • • Verification certificates
    • • Additional documentation
    • • Extended access period

    Note: Pricing and terms will be updated when feature launches

    Refund Eligibility

    Payment Failed but Amount Deducted

    Eligible

    If payment fails but amount is deducted from your account, full refund will be processed automatically

    Timeline: 3-5 business days

    Duplicate Payment

    Eligible

    If you accidentally made duplicate payments for the same property contact access

    Timeline: 5-7 business days

    Technical Error

    Eligible

    Refund will be issued if there was a technical error preventing access after successful payment

    Timeline: 5-7 business days

    Property Owner Contact Info Already Public

    Eligible

    If contact information was already publicly available before your payment

    Timeline: 3-5 business days

    After Receiving Contact Information

    Not Eligible

    No refund once contact information has been successfully delivered and accessed

    Changed Mind After Payment

    Not Eligible

    No refund if you change your mind after successfully receiving the service

    Property Already Sold/Unavailable

    Not Eligible

    No refund if property status changed after you made payment (information is still valid at time of purchase)

    Refund Process

    Step 1

    Submit Refund Request

    Email us at rajadiglobal@gmail.com or contact@rajadiglobal.com with your payment details and reason

    • •Transaction ID
    • •Payment date
    • •Property ID
    • •Reason for refund
    Step 2

    Request Verification

    Our team will review your request within 2 business days

    • •Payment verification
    • •Eligibility check
    • •Transaction validation
    Step 3

    Refund Processing

    If approved, refund will be initiated to your original payment method

    • •Bank processing
    • •Payment gateway
    • •Account credit
    Step 4

    Refund Completion

    Refund reflects in your account within 5-7 business days

    • •Email notification
    • •Payment confirmation
    • •Transaction complete

    Cancellation Policy

    Service Cancellation

    Due to the instant digital nature of our service (immediate delivery of contact information), cancellations are not possible once payment is completed and service is delivered.

    Pre-Payment Cancellation

    • You can cancel before clicking "Proceed to Pay" button - no charges apply
    • If payment window is closed before completing payment - no charges apply
    • After successful payment completion - cancellation not available

    Subscription Services (Future)

    If we introduce subscription-based services in the future, separate cancellation terms will apply and will be communicated at the time of purchase.

    Refund Timeline

    Processing Time

    • • Request Review: 1-2 business days
    • • Refund Initiation: 2-3 business days after approval
    • • Bank Credit: 5-7 business days from initiation
    • • Total Timeline: 7-10 business days maximum

    Note: Bank processing times may vary based on your bank's policies

    Refund Method

    How You'll Receive Refund

    • • Credit/Debit Card: Credited to same card used for payment
    • • UPI: Refunded to linked bank account
    • • Net Banking: Credited to source bank account
    • • Wallets: Refunded to same wallet used

    Note: Refunds are always processed to the original payment method

    How to Request a Refund

    Contact Information

    Email: rajadiglobal@gmail.com or contact@rajadiglobal.com

    Subject Line: "Refund Request - [Your Transaction ID]"

    Company: Rajadi Global Private Limited (CIN: U32909UP2025PTC227269)

    Response Time: Within 2 business days

    Required Information

    • •Transaction ID / Payment ID from Razorpay
    • •Order ID (if available)
    • •Registered Email Address on मेरी जमीन
    • •Property ID you paid for
    • •Detailed Reason for refund request
    • •Payment Screenshot (if applicable)

    Pro Tip: Include all information in your first email to speed up the refund process. Incomplete requests may take longer to process.

    Related Policies

    Privacy Policy

    How we handle your personal information

    Terms of Service

    Terms and conditions for using our platform

    Contact Us

    Get in touch with our support team