Shipping & Delivery Policy
मेरी जमीन operates as a digital platform by Rajadi Global Pvt Ltd. We deliver property information and owner contact details digitally with instant access and optional email delivery.
Last Updated: December 7, 2025
Effective Date: November 21, 2025
Digital Service - No Physical Shipping
मेरी जमीन is a 100% digital platform. We do not ship any physical products.
- •All services are delivered digitally through our platform
- •Contact information is displayed instantly after payment
- •Optional email delivery available for your convenience
- •No courier or postal services involved
Delivery Methods
Contact Information Access
Owner's contact details displayed immediately after successful payment
Features:
- Instant access on platform
- Name, email, and phone number
- 30 days validity period
- Optional email copy available
Email Delivery (Optional)
Property details and contact information sent to your registered email
Features:
- Sent to registered email address
- Includes property details
- Contact information included
- Available upon request after payment
Property Documents (Future)
Legal documents and certificates delivered digitally
Features:
- PDF format documents
- Secure download links
- Email delivery option
- Available for 30 days
Delivery Timeline
Payment Confirmation
Immediate
Payment is verified through Razorpay payment gateway
Information Unlocked
Instant
Contact information becomes visible on the property page
Email Delivery (Optional)
On Request
Request email copy through your profile dashboard
Access Period
30 Days
Information remains accessible for 30 days from purchase
Email Delivery (Optional Service)
What's Included in Email:
- Property details and specifications
- Owner's contact information (name, email, phone)
- Property location and address
- Payment receipt and invoice
- Access validity information
How to Request Email Copy:
- 1. After Payment:
Complete your payment for contact information access
- 2. Access Dashboard:
Go to your profile dashboard and view payment history
- 3. Request Email:
Click "Send to Email" button next to your transaction
- 4. Receive Email:
Check your registered email within a few minutes
Note: Email delivery is optional and free of charge. Information is always accessible on your dashboard for 30 days regardless of email delivery.
Delivery Confirmation
Instant Delivery Confirmation:
- •Success message displayed immediately after payment verification
- •Contact information becomes visible on the property page
- •Transaction recorded in your payment history
- •Invoice number generated for your records
Email Confirmation (If Requested):
- •Email sent to your registered email address
- •Includes all property and contact details
- •Payment receipt attached as PDF
- •Delivered within 5-10 minutes of request
Delivery Issues & Support
Common Issues:
- Payment Successful but No Access:
Refresh the page or clear browser cache. Contact support if issue persists.
- Email Not Received:
Check spam folder. Verify email address in profile. Request resend after 10 minutes.
- Information Not Displaying:
Ensure you're logged in with same account used for payment. Try different browser.
Contact Support:
Email: contact@rajadiglobal.com
Subject Line: "Delivery Issue - [Transaction ID]"
Response Time: Within 2 business days
Include: Transaction ID, Payment date, Property ID, Issue description
Access Period & Retention
Contact Information
30 Days
Full access to contact details from purchase date
Payment History
Forever
Transaction records available in your dashboard
Email Copy
Permanent
Email remains in your inbox for your records
Important: After 30 days, you'll need to make a new payment to access the contact information again. However, your payment history and email copy remain accessible.